Dear Respectable Customers,

                                                                                                                                                   Date: 18.03.2020

                                                                                                                  Ref.: 2020-MEAS-863


Dear Respectable Customers,

The World is experiencing widespread ongoing transmission of respiratory illness caused by the novel (new) coronavirus (COVID-19).

Many countries have put in place travel or border restrictions and other measures such as movement restrictions and quarantines.

To limit the spread of COVID-19, the Government of Turkey advises to take all means of precautions to avoid all non-essential transmissions until further notice.

Due to the coronavirus measures that need to be taken in Republic of Turkey, Mitaş Industry will switch some departments’ working routine as home-based for two weeks. Even though our production is not halted, this new routine might be affecting our design, planning, and manufacturing speeds. Please kindly be informed that, this undesired situation has also been affecting our business from supply chain network of the raw material suppliers to the transportation companies as well.

However, all Mitaş Industry Groups, mainly our project managers and sales representatives will continuously be in contact with you and try to bring you the best delivery performance during this period. We will be doing our best to fulfill all our obligations in accordance with the agreed timeframes.

All type of visits like business development, technical discussions, FAT etc. during this period might also be affected since the travel plans may be severely disrupted and our visitors may be forced to remain in Turkey longer than expected under quarantine. Due to this reason, it should be preferred to have video conferences, video recordings for the FAT and/or using local 3rd party inspections to maintain the business rather than physical visits.

We believe we will fend off this period together, without a serious impact to our business.  We trust your usual understanding and full support during this period. Hope to stay well, healthy and get back to normal business soon.

Best Regards,